📦 Shipping Policy – Wevoque

At Wevoque, we are committed to delivering your order quickly and securely. This Shipping Policy explains how we handle shipping, delivery times, costs, and responsibilities.

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🌍 Shipping Destinations

• Wevoque ships throughout the United Kingdom and internationally.

• Delivery availability and timescales may vary depending on your location.

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⏱️ Processing Time

• Orders are typically processed within 1–2 business days (excluding weekends and UK public holidays).

• You will receive an email confirmation with tracking information once your order has been dispatched.

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🚚 Delivery Times (Estimated)

• UK Standard Delivery: 2–5 business days

• UK Express Delivery: 1–2 business days

• International Delivery: 5–15 business days, depending on destination and customs clearance

Delivery times are estimates and not guaranteed. Delays may occur due to courier issues, customs, or events outside our control.

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💷 Shipping Costs

• UK Standard Delivery: Free on all orders

• UK Express Delivery: Additional cost (shown at checkout)

• International Delivery: Costs vary by country and will be displayed at checkout.

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📌 Customs, Duties & Taxes (International Orders)

• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

• Wevoque is not responsible for delays caused by customs.

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🛡️ Risk of Loss & Damage

• Once orders are handed over to the courier, risk of loss or damage passes to you.

• If your parcel arrives damaged, please contact us within 48 hours at contact@wevoque.com with photos of the packaging and product.

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❌ Undeliverable Packages

If an order is returned to us due to an incorrect address, refusal of delivery, or failure to collect, we will contact you. Reshipping costs may apply.

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📩 Contact Us

If you have questions about shipping or tracking your order, please reach us at:
✉️ contact@wevoque.com